Your Privacy Matters to juan367

1 About This Policy

This Privacy Policy ("Policy") describes how juan367 ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "data subject") who access or use the juan367 website, mobile platform, and associated gaming services (collectively, the "Platform").

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. It applies to all personal data processed by juan367 in connection with the operation of the Platform, regardless of whether such data is collected online, offline, or through third-party integrations.

By registering an account on juan367 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, juan367 acts as the personal information controller ("PIC") in respect of the personal data it collects and processes in connection with the Platform.

juan367 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with data privacy obligations and serving as the primary point of contact for data subjects wishing to exercise their rights or raise concerns. Contact details for the DPO are provided in Section 14 of this Policy.

3 Data We Collect

juan367 collects the following categories of personal data in connection with the operation of the Platform:

Category	ExamplesPurpose
Identity Data	Full legal name, date of birth, government-issued ID number, nationality	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, Philippine mobile number, residential address	Account communications, support, regulatory notices
Financial Data	GCash number, Maya account, bank account details, transaction history	Deposit and withdrawal processing, AML compliance
Technical Data	IP address, device type, browser type, operating system, session logs	Platform security, fraud detection, performance optimization
Usage Data	Games played, wagers placed, session duration, bonus activity	Responsible gaming monitoring, personalization, analytics
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, dispute resolution, service improvement

juan367 does not intentionally collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. Where sensitive data is collected — such as government ID numbers — it is handled with heightened security controls and access restrictions.

4 How We Collect Data

juan367 collects personal data through the following means:

4.1 Direct Collection

Data you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, participate in promotions, or respond to surveys. This includes information entered into forms on the Platform.

4.2 Automated Collection

Data collected automatically when you access and use the Platform, including through cookies, web beacons, pixel tags, and server logs. This data includes your IP address, device identifiers, browser settings, pages visited, and interaction patterns within the Platform.

4.3 Third-Party Sources

Data received from third parties in the course of operating the Platform, including:

• Identity verification and KYC service providers;
• Payment processors such as GCash, Maya, and partner banks;
• Fraud detection and anti-money laundering screening services;
• Analytics providers that help juan367 understand Platform usage patterns.

All third-party data sources used by juan367 are contractually required to handle personal data in compliance with applicable Philippine data privacy laws.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, juan367 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms and Conditions, including account management, game operation, and payment processing;
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and PAGCOR regulatory directives;
• Legitimate Interests: Processing necessary for juan367's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, such as for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 How We Use Your Data

juan367 uses the personal data it collects for the following purposes:

• To create, verify, and manage your juan367 account;
• To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card;
• To verify your identity and age (21+) in compliance with Philippine gaming regulations;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To monitor gaming activity for responsible gaming purposes and apply player protection tools where appropriate;
• To provide customer support and resolve disputes;
• To send transactional communications, including account notifications, deposit confirmations, and security alerts;
• To send promotional communications and personalized offers, where you have consented to receive them;
• To analyze Platform usage and improve the quality, performance, and security of juan367's services;
• To comply with applicable laws, regulations, and regulatory directives, including those issued by PAGCOR and the National Privacy Commission.

7 Data Sharing and Disclosure

juan367 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

7.1 Service Providers

Third-party vendors engaged by juan367 to provide services on its behalf, including payment processors (GCash, Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. All service providers are bound by data processing agreements requiring them to handle your data securely and only for the purposes specified by juan367.

7.2 Regulatory and Law Enforcement Authorities

Government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory directive. This includes PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of juan367's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms before your data is subject to a materially different privacy policy.

7.4 With Your Consent

In any other circumstances where you have provided explicit consent to the sharing of your personal data with a specified third party.

8 Cookies and Tracking Technologies

juan367 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting core Platform functionality.
• Performance Cookies: Collect anonymized data about how players use the Platform, such as pages visited and error messages encountered, to help us improve performance.
• Functionality Cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Help juan367 understand aggregate usage patterns and measure the effectiveness of Platform features and promotions.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the juan367 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.

9 Data Security

juan367 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data in transit;
• AES-256 encryption for sensitive data stored at rest;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

10 Data Retention

juan367 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• Customer Support Records: Retained for three (3) years from the date of the interaction;
• Technical and Usage Data: Retained for up to twelve (12) months, after which it is anonymized or deleted;
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with juan367's data disposal procedures.

11 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan367:

To exercise any of the above rights, please contact juan367's Data Protection Officer using the details provided in Section 14. juan367 will respond to all verified data subject requests within fifteen (15) business days. We may request proof of identity before processing your request to protect against unauthorized access.

12 Children and Minors

juan367 is strictly intended for individuals who are twenty-one (21) years of age or older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this requirement.

If juan367 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 14.

13 Changes to This Policy

juan367 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or prominent notice on the Platform at least seven (7) days before taking effect.

The "Effective Date" at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically to stay informed about how juan367 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

14 Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by juan367, please contact our Data Protection Officer:

If you are not satisfied with juan367's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and can be reached through its official government channels.